PRIVACY POLICY

1. Purpose of Data Collection

SOFAVI collects personal information to:

• Provide product consultation and services
• Process quotation requests
• Improve user experience
• Comply with legal obligations

2. Scope of Information Collected

The information collected may include:

• Full name
• Email address
• Phone number
• Company name
• Inquiry details

3. Use of Information

The collected information is used to:

• Contact and support customers
• Provide product information and quotations
• Improve service quality

SOFAVI is committed to not sharing personal data with third parties without user consent, except as required by law.

4. Data Retention

Information is retained for as long as necessary to fulfill business purposes or comply with legal requirements.

5. Data Security

SOFAVI implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss or disclosure.

6. User Rights

Users have the right to:

• Access, update or request deletion of personal data
• Opt out of marketing communications